Railay Bay Resort & Spa (Krabi Railay) - Discount Hotel Booking | E-HOTEL THAILAND

If you wish to cancel or change your reservation, please let us know by E-mail.

Contact address : reservation@e-hotel-thailand.com

Please note that when you cancel the booking due to personal reasons, cancellation fee will be applied as follows. (Cancellation policy will vary depending on hotels.)

Terms of Cancellation : Railay Bay Resort & Spa

GREEN SEASON 1

No later than 6 days prior to arrival dateTHB 500

Later than 5 days prior to arrival date1 night's room charge

Early Departure 1 night's room charge

HIGH SEASON 1

No later than 17 days prior to arrival dateTHB 500

Later than 16 days prior to arrival date1 night's room charge

Early Departure 1 night's room charge

PEAK SEASON 1

No later than 28 days prior to arrival dateTHB 500

Later than 27 days prior to arrival date100% of total amount

Early Departure 100% of total amount

* If you cancel your booking after the payment, we will deduct cancellation fee based on the cancellation policy and refund the balance to you. (Bank transfer fee will be deducted from the refund.)
* Should the booking be cancelled by the hotel, a full refund of your payment will be made. However, we are not responsible for any other charges such as traveling expenses.
* If your payment is by credit card, we will refund to the same credit card used for the transaction. The refund is on a baht basis, and we are not responsible for the exchange loss that may occur by exchange rate.